TPB Public Register
In line with section 45 of the Tax Agent Services (Code of Professional Conduct) Determination 2024, the TPB (Tax Practitioners Board) maintains a public register of tax practitioners which can help you in making the right decision in who you engage. This can help you identify registered Tax & BAS Agents including those local to you. The register includes some of the following information;
- Details of all Registered Tax & BAS Agents
- Certain Unregistered entities & individuals
- Breaches of Code of Professional Conduct
- Serious sanctions imposed on a Tax Practitioner that are currently public record
You can find the register at the following link – https://www.tpb.gov.au/public-register
There are a few ways you can utilise the search function of the Register.
You can search your Tax or BAS Agent by name, suburb & state to find details about whether they are registered, as well as any disqualifications & details of public court matters. Alternatively, you can simply type in your address or postal code & the website will locate Tax Practitioners within a 75km radius from you.
TPB Complaints Process
Along with the public register, the TPB also welcomes all feedback including complaints about the services you have received from a registered tax practitioner.
If you are ever dissatisfied or have a complaint regarding our Tax Agent Services, we highly encourage you to firstly reach out to your Accountant direct and/or our office to discuss and resolve your complaint in house. We take pride on the relationships we build with our clients and want to ensure you are satisfied with the services provided to you.
If you are unhappy with the outcome of your complaint, the TPB offers a complaints system through their website with the use of a simple online form. You can find the form here – https://myprofile.tpb.gov.au/complaints/
The website includes information about where to lodge your complaint depending on the subject, as well as a questionnaire to fill out with details of your complaint. Complaints can also be lodged for any past services you may have received from a previous Tax Practitioner – including feedback on unregistered preparers who are not complying with the law.
Please contact our office should you have any questions regarding the above.
Reviews by our Clients
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Our clients have always trusted our expertise and advices. Here’s what they have to say about us.
The client service from everyone involved is exceptional and we could not be happier with how our business has been looked after over the years with the guidance from Nick and his team, especially in these ever changing times and competitive environments.
Rick Allen
Director of Nellakir (Aust) Pty Ltd
They have always been available to discuss my needs in simple English terms to understand, from extensive company and trust structures to when I first started out as a sole proprietor in the hospitality industry many years ago.
I look forward to the next 20 years with Vantage TBS. Thanks Guys.
Paul Stann
Director of Crème Café
I’ve been with Vantage Tax and Business Services for 20 plus years and they have always been a great business partner throughout this time.
I would highly recommend Vantage.
Michael Chiodo
Director of Pasta Al Dente Pty Ltd
I’ve been a client of Vantage – Tax and Business Services for the last 8 years. In this time, the team have provided the utmost level of accounting advice, attention to detail and smooth transition of a number of my companies from our previous accounting relationship.
Anthony D’Alessandro
Director of Required Financial Services Pty Ltd
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